Store Policy

Customer Care

At Wanky’s Room, we believe every gift should bring joy — both to give and to receive. We want your experience to feel just as thoughtful as our baskets.

If you ever have a question about your order, need an update, or would like to make a change, we’re always happy to help. Simply reach out, and Wanda will personally work with you to ensure everything is just right.

We value open communication and are always willing to discuss any updates, adjustments, or special requests to make sure your gift arrives exactly how you envisioned it.

You can contact us anytime by email or text, and we’ll get back to you as quickly as possible.

Because at Wanky’s Room, caring for our customers is part of the gift!

Returns & Exchanges

Your happiness means the world to us at Wanky’s Room. If you’re not completely satisfied with your order, we’re here to make it right.

Return & Exchange Window:
You have 14 days from the date of delivery to request a return or exchange.

Eligibility:

Items must be unused, in original condition, and with all packaging intact.
Custom gift baskets are non-refundable due to their personalized nature, but if something arrives damaged or incorrect, please reach out right away so we can fix the issue.

How to Start a Return or Exchange:
Email or text Wanda with your order details, and she’ll personally assist you with the next steps. Refunds are typically processed within 5–7 business days once the returned item is received and inspected.